We offer wide-ranged Annual Maintenance Contracts and you can select from any of our standard contracts or we can tailor a customized contract which meets your needs and demands. We provide unlimited remote support with every contract. We will manage most distant and onsite complains within the shortest possible timeframe, furthermore, we also provide both on-site and distant (or off-site) support. Our engineering team deploy on-site settings for various clients throughout GCC. Our engineers can work as many days as per your requirement and they are capable of giving you the best IT experience available. Some clients prefer (or prefer the option of) of deploying our onsite engineer for a period of one or two days. Each and every nonemergency call is held for the days during which our engineers are present on-site. This service has been utilized by many organizations who do not want to worry about managing their IT infrastructure.
Our customized services, personal focus and service-level agreements back up all of our offered solutions. We tailor companies with 5 PC’s and around 100+ computers and servers. Whether you are small, medium or a large enterprise or rapidly growing we can tend to all of your IT needs. Our team of engineers are highly competent to deal with any IT related issue which you may face.
Whatsoever be your requirement, we can come up with a support solution for your problem including:
Quicker response times
Monitoring and Remote support
Regular Preventive Maintenance (PM) Schedules
Instantaneous or incidental based call-out support
Annual-basis
Support contracts